GRIEVANCE REDRESSAL CELL
The Grievance Redressal Cell addresses various concerns raised by faculty, staff, and students, ensuring fair and just resolution of complaints. Operating under the Principal's authority, it follows AICTE guidelines to maintain an effective redressal mechanism.
Process Overview
- •Complaints are thoroughly investigated and evaluated based on severity
- •Decisions made after considering all aspects and potential consequences
- •Cases forwarded to appropriate authorities based on required action
- •Committed to creating a supportive, trustworthy environment
Committee Objectives
- ✓Address issues effectively while building stakeholder trust
- ✓Deliver fair, impartial decisions ensuring equal treatment
- ✓Resolve grievances promptly following organizational guidelines
- ✓Monitor and evaluate committee performance systematically
- ✓Maintain fair, transparent policies agreeable to all
Committee Members
- Fr James Devasia CMI (Principal) – Chairman
Confidentiality Assurance
All grievances are handled with strict confidentiality. The committee ensures protection for complainants against any form of retaliation.